Refund Policy

Our commitment

We want you to be happy with HYRISE. If something went wrong with your subscription or payment, contact us at admin@swache.in and we will make it right.

Eligibility for a refund

You may request a refund if:

• You were charged by mistake or twice for the same period.
• You did not use any Pro features after upgrading and request a refund within 7 days of the charge.
• A technical issue on our platform prevented you from using features you paid for, and we were unable to resolve it within a reasonable time.

Non-refundable situations

We do not issue refunds if:

• You used Pro features after upgrading and then changed your mind.
• You forgot to cancel before a renewal date (though we can cancel your subscription going forward).
• You did not achieve the job outcome you hoped for — we provide tools, not guarantees.
• More than 7 days have passed since the charge.

How to cancel

You can cancel your Pro subscription at any time from your Dashboard → Billing page. Cancellation stops future charges; it does not remove your Pro access for the current billing period.

How to request a refund

1. Email admin@swache.in with the subject line “Refund Request”.
2. Include your registered email address and the date of the charge.
3. Briefly describe the reason for the request.

We process refund requests within 5–7 business days. Refunds are returned to the original payment method.

Free plan

The free plan has no charges. There is nothing to refund. Free usage limits are permanent and cannot be restored by contacting support.

Contact

Santo square automation
admin@swache.in